In partnership with Infobip, a global cloud communications platform provider; Think Art Limited organized an exclusive online session around Driving Consistent Omnichannel Customer Journeys in BFSI that brought together leaders from BFSI organizations across Bangladesh.
Ahsanul Khandaker, Senior Account Manager, Infobip Bangladesh, opened the session with a presentation on how the BFSI experience can be transformed with omnichannel CX. He demonstrated how Infobip’s Cloud Contact Center and AI-Based Chatbot solutions that integrate with social media channels can empower financial organizations in driving a seamless omnichannel customer experience for their customers.
