Clicky
All Section, City

‘Quality of service must be ensured for passengers’


Published : 18 Apr 2022 10:07 PM | Updated : 19 Apr 2022 03:33 PM

The government is working to increase the quality of service for launch passengers. Passengers should not be harassed in any way. Therefore, the owners including the launch owners have to ensure the quality of passenger service, said Deputy Minister of Water Resources AKM Enamul Haque Shamim. 

“The inside of the launch should be kept clean and tidy. The quality of food in the canteen should be maintained and sold at affordable prices. And the launch cannot be operated with extra passengers. In this regard, the concerned officials including the launch owner should keep a close watch,” he said.

He made the remarks while exchanging views with all the launch owners operating at Shariatpur ahead of the upcoming Eid-ul-Fitr, at Pani Bhaban in Dhaka on Monday.

Read More: Passengers demand more vehicles

Addressing the passengers the Deputy Minister said that passengers should also be aware. 

“Life is worth more than time. So do not travel in a hurry to launch. Let the concerned people know if there is any problem. Immediate action will be taken,” he added. Enamul Haque Shamim said that the country is moving forward from all sides under the leadership of Prime Minister Sheikh Hasina. 

“Unprecedented development is also taking place in the shipping sector. The Ministry of Shipping is working under the direction of Prime Minister Sheikh Hasina to make the shipping sector more modern. 

In this case, all concerned including the authorities, launch owners and local people's representatives have to work in unison. Only then will the quality of passenger service be satisfactory,” he said. 

Members of Parliament HM Ibrahim and Marina Jahan Kabita were present at the meeting, among pthers.