Even though mobile internet service was restored on Sunday, users were struggling to use internet properly because its speed was very slow.
On the other hand, the mobile users who did not have any data packs previously also received free data offer, although the authority concerned said that affected users would get free data pack.
3G and 4G mobile network services of different mobile operators resumed on Sunday afternoon, but many users are expressing annoyance as they are not able to access their different social media like Facebook, Whatsapp and TikTok. Even many users totally failed to use their internet on their phone.
Many people who conduct business meetings on zoom or google meet have reported that they are facing difficulties too in staying connected on virtual platforms.
President of Bangladesh Mobile Phone Consumers Association Mohiuddin Ahmed told Bangladesh Post, “Although mobile internet service resumed after ten days, we have come to know that mobile internet has not been restored fully in many districts, including Chattogram, the commercial city of Bangladesh.”
“From 11:00 am today, internet speed slowed down further,” he added.
Based on his opinion when this correspondent tried to know about internet connectivity and speed status in Chattogram and Rajshahi, similar replies were found. Many users living in the main areas of the city have said that they get little connection but those who are living in rural areas are not able to access internet.
Not only Chattogram or Rajshahi, the users of the capital city have also faced the same situation despite the resumption of internet services.
According to mobile users, they are not getting message from mobile operators while few of them who have got message and data are not able to use it.
Managing Director (Additional Charge) of Teletalk Nurul Mabud Chowdhury told Bangladesh Post, “Users who are affected are getting free data packs only. But all the sites are not accessible.”
Following the resumption of mobile internet, Banglalink, Robi, Airtel, Teletalk, Grameenphone have provided free data packs to their customers. But due to slow internet speed, they are facing difficulties in browsing different sites.
When this correspondent tried to contact the spokesperson for Association of Mobile Telecom Operators of Bangladesh (AMTOB), he did not answer the call.
Chairman of the Bangladesh Freelancing Development Society (BFDS) Dr. Tanjiba Rahman told Bangladesh Post, “Even internet connection has resumed in the country, we are not getting the speed that we need to complete our tasks. We urge the government to give us a special connection from a hub for our registered companies and members so that our image is not tarnished abroad.”
Earlier on Sunday, the state minister for post and telecommunication said that Facebook is promoting the content that is supposed to be automatically blocked according to their policy. Their representatives were summoned to give explanation by July 31.
Unless they gives explanation, TikTok and Meta services, including Facebook, Instagram and Whatsapp, will remain restricted, he added.
