Banglalink has officially launched the Omni-channel communication platform bConnect for its enterprise customers in collaboration with Prudent Technologies. This new digital platform will enable enterprises to transform their businesses and create an amazing engagement experience for their customers in a simpler, quicker, and more affordable way.
bConnect is a cloud communications suite for enterprises that integrates core telco services to provide Omni-channel communication experience while ensuring customer privacy. It enhances efficiency through automated processes which are flexible to suit specific needs for corporate-to-customer connectivity.
The announcement was made by Upanga Dutta, Chief Commercial Officer, Banglalink, at the launching ceremony ofbConnect. Also present at the ceremony were Bjas Murthy, Chief Executive Officer, Prudent Technologies, Mehedi Al Amin, Commercial Strategy & B2B Marketing Director, Banglalink,Rubaiyat A Tanzeen, Enterprise Business Director, Banglalink,ASM Rasheduzzaman,Head of B2B ICT Solutions, Banglalink, Tawhid Rijwanur Rahman, Business Support System Director, Banglalinkand other high officials of the organizations.
Upanga DuttaChief Commercial Officer, Banglalink,said,“As a solution-orientedfuture-forward company, we are committed to offering state-of-the-art digital solutions to all our customer groups. As part of that, bConnect will be a growth catalyst for business organizations by enabling them to engage with their customers more effectively while ensuring customer privacy.”
Bjas Murthy, Chief Executive Officer, Prudent Technologies, said, “We are happy topartner with Banglalinkto introducebConnect. It is praiseworthy how Banglalink is expanding its digital service portfolio, along with providing its customers with the fastest mobile internet in the country. Innovative solutions like bConnectcancreate new avenues for companies to develop better business-to-customercommunication.”
Banglalink will continue to play its leading role in bringing innovative solutions.
